Terms and conditions
Sweet Sint Maarten
Please read these Terms and Conditions carefully before using the services provided by Sweet Sint Maarten (referred to as "us," "we," or "our").
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to abide by these Terms, please do not use our services.
**1. Booking and Payment**
1.1. **Booking Confirmation**: All bookings are subject to availability and confirmation. Your booking is considered confirmed when you receive a booking confirmation email from us.
1.2. **Payment**: Payment for tours and activities must be made in accordance with the payment terms specified during the booking process. We accept various forms of payment, including credit cards and online payment methods.
**2. Cancellation and Refund Policy**
2.1. **Cancellation by You**: Cancellation policies vary depending on the tour or activity booked. Please review the specific cancellation policy provided during the booking process. Fees may apply for cancellations.
2.2. **Cancellation by Us**: We reserve the right to cancel or reschedule tours or activities due to unforeseen circumstances, including weather conditions or insufficient bookings. In such cases, we will provide you with alternative options or a full refund.
2.3. **Refunds**: Refunds, when applicable, will be processed in accordance with our refund policy and may take a certain number of business days to reflect in your account.
**3. Travel Insurance**
We strongly recommend that you purchase comprehensive travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, or lost/stolen belongings. We are not responsible for any losses or expenses incurred due to events beyond our control.
**4. Health and Safety**
4.1. **Health Requirements**: Some tours and activities may have health or physical requirements. It is your responsibility to ensure that you are physically capable of participating in the chosen tour or activity. Please inform us of any medical conditions or dietary restrictions in advance.
4.2. **Safety**: Your safety is important to us. We work with reputable operators who adhere to safety regulations. However, you are responsible for following safety instructions and guidelines provided during the tour or activity.
**5. Changes to Itineraries**
We reserve the right to make changes to tour itineraries, including but not limited to, altering the order of activities or substituting components, if necessary, to ensure the safety and enjoyment of the tour.
**6. Liability**
6.1. **Limitation of Liability**: We are not liable for any personal injury, loss, damage, delay, or inconvenience caused by third-party providers or events beyond our control.
6.2. **Release of Liability**: By booking a tour or activity with us, you release Sweet Sint Maarten, its employees, and affiliates from any liability related to injuries, losses, or damages incurred during the tour or activity.
**7. Privacy**
We value your privacy and will handle your personal information in accordance with our Privacy Policy.
**8. Governing Law**
These Terms and Conditions are governed by and construed in accordance with the laws of Sint Maarten. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Sint Maarten.
**9. Changes to Terms**
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically.
**Contact Us**
If you have any questions or concerns about these Terms and Conditions, please contact us
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.